Member Assistance & SLA
Support Center & Member Help Desk
Personal replies, usually within 48 hours • Every message is read by the founder.
General & Technical Support
For app troubleshooting, audio playback questions, or account access assistance.
[email protected] →Data Protection & Legal
For GDPR data subject requests, compliance verification, or account deletion inquiries.
[email protected] →Frequently Resolved Topics
How do I restore my purchase on a new phone?Open the mobile app → Tap
Settings → Tap Restore Purchases. Your Apple ID or Google Play entitlement will sync instantly with RevenueCat.Can I download audio tracks for offline use without internet?Yes. All 140 Module Lessons and 60 Book Insights support native client-side caching. Tap the download icon next to any audio track in the player.
Do I need to cancel anything?No. Every pass is a one-time payment with no automatic renewal, so nothing is charged again and there is nothing to cancel. When a pass ends, you can choose whether to buy another one.